Our Deposit Protection Program is a special feature which allows you to insure your deposit before opening a deal and claiming back its full amount as a bonus if you suffer a loss. All customers with all types of accounts are eligible for this service. This program is time-specific and depends on the amount of your deposit. In other words, the bigger your deposit is, the longer it can stay protected. The duration of the protection is as follows:
|From $50 to $100||1 day deposit protection|
|From $101 to $500||5 days deposit protection|
|From $501 to $1000||10 days deposit protection|
|From $1001 to $5000||14 days deposit protection|
|Above $5001||20 days deposit protection|
You can extend the period of Deposit Protection by making a new deposit before the initial protection expires, as long as the new deposit has a longer protection than the first one.
If during the period when the Deposit Protection is active (specified above) you happen to lose more than 90% of your deposit funds, we would refund them to you as bonus funds. To claim this refund you should contact our Support Team via email, and they will process your request within three (3) business days. The refund can be credited in USD only and you need to open a new account in USD where you would receive your compensation. Please note that if the loss happened past the duration of the Protection program or if it is less than 90% of the deposit amount, then this policy does not apply and we cannot refund your deposit.
Think of the compensation for your lost deposit as a bonus. You can trade on these funds freely. If you make a deposit that is equal to or greater than the amount of the refund (in the account that received the compensation), then your bonus will be around to use for a longer period. If you do not make any deposits on top of your refund, then the compensation will expire in 30 days and all trading results on that account will be cancelled.
The compensation applies only to your deposits. It does not account for bonuses or profit earned.
If you are eligible for a compensation but you have already received one for an older deposit, the old one will be cancelled so that you may use the new one.
1. If the client systematically violates the rules of the User Agreement during the active period of the Deposit Protection program.
2. If during the last 30 days there have been two or more violations of the User Agreement by this client.
3. If more than 70% of the closed deals on the client’s account within the last 90 days have had negative results.
4. If the customer has one or more of these bonuses on their account: No Deposit Bonus, Easy Deposit Bonus, Point Bonus. These are not compatible with the Deposit Protection program.
SuperForex grants access to all the major trading platforms in the world. Our users may benefit from a brief Forex training course by opening a free demo account and learn the basic steps of managing their funds on the foreign exchange (FX) market.
Trading with SuperForex is simple. We cooperate with some of the leading banks and payment processors worldwide that allow for 24-hour processing of all client trades on the FX market. Every user with who has registered a live trading account with us gets direct access to the FX market, contracts for differences (CFD), indices and wide range of futures.
Risk notice: CFD and FX trading on margin carry high levels of risk. Traders should ensure they understand the risks associated with leveraged CFD and FX trading before deciding to trade.
Nevertheless SuperForex guarantees the safety of traders’ monetary assets and protects them from non-trading risks. Although we cannot promise a profit on Forex, we provide our traders with some of the best trading conditions, including bonuses of up to 120% and regular special offers.
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SuperForex is a licensed Forex broker. Registered office: 5 Cork Street, 2 Floor, Belize City, Belize, C.A. The services listed on this website are not available to residents of USA.
Telephone number: +65-3-1590282
Working hours: 7:00 AM - 5:00 PM (GMT+0)
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