Dear traders,
Due to the high influx of new clients we have seen in the past few weeks, our servers are swarmed with account verification requests. We are working on the issue, but please note that because our system includes the verification of name and address based on documents, each account has to be reviewed manually by the support team.
Please be patient and allow 5-7 working days after you upload your documents for your account to be verified. We would do our best to expand our team and do anything necessary to improve service quality in the near future.
We sincerely apologize for the inconvenience. Thank all of you for choosing our company.
